New Articles

  1. Edit messages

    Make a mistake or type in your last chat message? No problem - edit the message on Heylo. Any chat message can be edited. Only the message sender can edit the message. Message edit is only available for four hours after the message is sent. Edit...
  2. Pricing

    Most of Heylo's communications and leader tools are free to use. There are no limits to the number of members or admins  a group can have. To access more tools, group leaders can select the pricing plan that is best for their group. All subscripti...
  3. Update and cancel registration

    Update and cancel registration: Free events Members can change their registration to an event by navigating to the event and tapping "update" at the bottom. It is the label directly above the purple button. Once selecting "update", a member h...
  4. Group appearance and branding

    On Heylo, a group has it's own identity. Admins can customize your group's appearance and brand to make it feel like home. How to customize and brand your group Customize the background with brand colors. There is an option for primary and...
  5. Enterprise pricing

    Heylo Enterprise pricing is unique for each organization based on the needs of the organization. It includes Heylo Pro for all groups along with all the additional features in Heylo Enterprise . Pricing is dependent on payment volume, number of gro...
  6. Contact the Heylo Team

    Connecting with groups is our joy. You can reach us anytime in Heylo Support Chat in your Heylo private chats. Or email us at support@heylo.com . We are also active on Instagram as @heylo_co and you can reach us through direct messages there too....
  7. Custom reporting across groups

    Admins of an organization on Heylo Enterprise  can receive custom reports detailing activity across all groups in the organization. Examples of custom reports: Event attendant by event and group Top attendees by group Payments by group ...
  8. Memberships, Payments, Banking

    Heylo Enterprise enables an organization to have one central bank account to collect payments including paid events  and memberships from all groups in the organization. Payouts  are centralized to the organization bank account. Required membe...
  9. Sharing across groups

    Heylo Enterprise helps group leaders communicate with all members of all groups in the organization. Sharing content such as events, links, and group member benefits enables group organizations to disseminate information across all members equally...
  10. Controls for Enterprise

    Managing an organization requires the right administrative tools to ensure smooth and safe operations. Heylo helps Heylo Enterprise organizations balance control at the organization level with local group leaders. These controls maintain order, pr...