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Created On: 06/13/2023
in Getting started
Available Geographies Heylo is available on the web in all compliant geographies. The Android and Apple mobile app is available in 100+ major countries. Language Support To cater to our diverse user base, Heylo is available in three language...
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Created On: 06/13/2023
in Getting started There is no limit to the number of groups on Heylo. Anyone can belong to multiple groups, and anyone can create multiple groups. If there are multiple groups within the same organization, like chapters, get in touch with the Heylo team about our or...
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Created On: 06/13/2023
in Getting started Heylo is available on all devices - iOS app, Android app, mobile web, iPad browser, and desktop browser. All browser types are supported as well, such as Google Chrome, Apple Safari, Firefox, etc. All interactions are automatically synced across al...
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Created On: 06/13/2023
in Getting started
Group reps are responsible for showcasing the group and welcoming new members. They are listed on the group profile , and prospective members can communicate with them before joining the group. Group reps are the only people in a group who non-m...
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Created On: 06/13/2023
in Getting started
Groups profiles contain everything new members need to join a group. It houses all the group’s key information, including the group name, logo, group reps, links, AND all your upcoming events. Here's an example: https://heylo.group/midnight-runne...
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Created On: 06/13/2023
in Getting started
If you have your member roster or directory with member emails or phone numbers from another platform, Heylo has personalized onboarding for your members! Share your member roster with the Heylo team via support chat or support@heylo.co, and Heylo...
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Created On: 06/13/2023
in Getting started Once you have signed up with Heylo, you can log in from any device by logging in . Be sure to use your same authentication method. Google Authentication sign-ups, for example, must select the Google option and cannot log in via email. To log in...
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Created On: 06/13/2023
in Getting started Heylo sign-ups are flexible and easy for anyone to join. Sign-ups are as quick as one click. They are available from either the mobile app or the web, so no one has to download a new app. There are three ways to sign up for Heylo. Email. Only a n...
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Created On: 06/13/2023
in Getting started
Heylo makes it seamless to join a group. When joining a group on Heylo, members are set up for success in seconds. Here is the onboarding experience for new members: [Optional] Sign group waiver Receive a welcome message from the group leader...
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Created On: 06/13/2023
in Getting started
Every group on Heylo has a unique link. The group link contains the group profile - everything someone new needs to join the group, such as: https://heylo.group/sfbv Admins have full control over group links including their content, URL, a...