Popular Articles

  1. Private group chats

    Private group chats enable people in the group to communicate in private. They remain on the chats tab, and only members of the group can be invited. They are separate from a private group DM where anyone connected to others on Heylo can be invite...
  2. Currencies

    Heylo supports groups around the world and can collect payments in over 10 currencies including: Australian Dollars AUD Canadian Dollars CAD Columbian Pesos COP Euros EUR British Pounds GBP Hong Kong Dollars HKD Japenese Yen JPY Mexica...
  3. Tax

    Tax depends on specific dynamics of the group, like legal structure and jurisdiction. We recommend speaking to a tax advisor for specific questions. For groups in the United States, Heylo will send 1099 forms when annual payment volumes exceed a ...
  4. Reporting inappropriate behavior

    Everyone has access to reporting tools to flag inappropriate behavior on Heylo. Inappropriate behavior can include unwanted messages , unacceptable actions, or inappropriate photos. There are two ways to report a member: 1. Navigate to a member...
  5. Migrate existing paid members

    For groups coming from another membership platform, the group’s data can be transferred to Heylo seamlessly. Member info like payment timelines, check-in counts , or names can be uploaded with customized invites for each member. Existing payment...
  6. Photo album

    Photos and videos are automatically collected into a group album. Whether photos and videos are contributed through a group chat  or event chat , photos are accumulated into the album automatically. Photos sent in private group chats and di...
  7. Payment info privacy and deletion

    Introduction At Heylo, we prioritize the security and privacy of your financial information. When it comes to processing payments, we partner with Stripe , a leading payment processing platform known for its robust security measures. Heylo does...
  8. Guests

    Enable guest registrations for your events on Heylo. With guests enabled, members can register for the event and sign up others. Guests empower members to bring their friends, colleagues, and family members without friction. Guests can supercharge...
  9. Event Attendance Milestones

    Celebrate event milestones! When members check-in to their first event, they unlock a digital celebratory badge marking their first event attendance. This badge is added to the event chat and group feed, and a card is branded with the group’s logo...
  10. Event cover photo

    Event cover photos are the first impression and set the tone of an event. Heylo helps leaders quickly add a photo that puts the event first, without needing to leave the platform. Leaders can add an event cover photo one of several ways:...