Popular Articles

  1. Shopify integration

    PRO 🚀  Shopify integration collection requires a Heylo Pro subscription. Learn more here . Heylo can integrate with Shopify to make the buying experience seamless for members and painless for admins. For example, Heylo can pass your paid me...
  2. Recurring, repeating, and duplicating events

    Events on a regular cadence can be automatically scheduled on Heylo with recurring events. Recurring events have the same event information such as name and photo, but the date automatically updates per the recommended frequency. On Heylo, recurrin...
  3. Stores

    Stores on Heylo provide a platform for groups to showcase and sell branded merchandise or products from partner brands directly to their members. These stores are prominently displayed on the content tab, making it easy for members to discover and m...
  4. Announcements

    Admins can make announcements that reach everyone in the group. They are integrated with email. All members receive a notification in Heylo, a push notification, and an email notification. Recipients include both active and inactive members - es...
  5. Welcome message

    Admins can set a welcome message for new members. It is an additional screen during the group onboarding experience for new members to meet the leaders and learn how to get started. A welcome message is populated by default; however, admins can...
  6. Refunds and disputes

    Heylo only issues refunds at the request of a group admin or event host . If a payment was made incorrectly, please contact the event host or admin to inquire about a refund. Event hosts and admins request refunds by contacting the Heylo team ....
  7. Sign-up question

    When members sign up for an event, the host can set a question or multiple questions to collect information about the attendee. The question is prompted right after signing up, and anyone can edit their response. Responses are saved in the event a...
  8. Hosts

    Event Hosts organize the event and serve as the primary point of contact for attendees. Plus, Hosts possess specific event-related controls that set them apart from attendees. Host permissions Hosts have admin privileges over the event. They ...
  9. Event chat

    Event chats on Heylo provide a dedicated space for real-time communications with attendees. Hosts can reach everyone with real-time communications, and members can ask and answer their own questions. Whether planning logistics or sharing photos,...
  10. Search

    If your group has many events, search can help filter the list. Search runs across the name of the event. If you are looking for the Sunday BBQ, you can search “BBQ” and all the events with that name, including the Sunday BBQ, will appear.