Updated Articles

  1. Muting

    In addition to the  notification center , everyone can control notifications over a specific group chat or direct message. Mute any communication by navigating to that specific chat, selecting the top header, and then the “mute” option. No notific...
  2. Photos and videos: Size and multiples

    Up to 9 photos or videos can be uploaded into a chat message at any given time. Photo and video size and resolution are preserved. When a photo is uploaded to Heylo and someone else downloads it, Heylo does not reduce the size or format of the ...
  3. Feedback for hosts and admins

    Members can submit feedback directly to group admins . Feedback is not a review; it is a testimonial or real-time suggestion to help improve the group. Feedback includes a star rating and a comment for the group admins. A member can choose to su...
  4. Notification center

    Heylo's notification center serves as a centralized hub for all the latest activities and important information on Heylo. It is designed to provide a summary of new events, messages, and other relevant updates. The notification center is also agno...
  5. Polls

    Polls provide instant group feedback. Whether planning an event or looking for advice, a poll in Heylo can gauge the preferences and insights of group members. Target your audience Polls on Heylo live in chat , and chats are organized by to...
  6. Direct messaging

    Direct messaging is a one-on-one or private conversation with another person and therefore private. No one else can see direct messages, including admins  of a group. A direct message can be initiated by anyone in the group to another person in ...
  7. Benefits

    Use the benefits tab to showcase all your group has to offer. The benefits tab is a dedicated space to display your group’s partners, playlists, and merch. Every benefit has a summary, direct link, and discount code storage for your members. Addit...
  8. Announcements

    Admins can make announcements that reach everyone in the group. They are integrated with email. All members receive a notification in Heylo, a push notification, and an email notification. Recipients include both active and inactive members - es...
  9. Chat messaging

    On Heylo, communications are built on modern, real-time messaging and chat, like texting. Real-time messaging is paramount to bring people together. Included in Heylo chat are: Text-based messages Photos and videos GIFs React to messages...
  10. Private group chats

    Private group chats enable people in the group to communicate in private. They remain on the chats tab, and only members of the group can be invited. They are separate from a private group DM where anyone connected to others on Heylo can be invite...